Shipping Policy
At Jaschua, we aim to deliver a smooth, reliable, and premium experience from the moment you place your order.
Shipping Within India
We currently ship across India only. International shipping will be introduced soon.
Processing Time
Orders are processed and typically dispatched within 1 - 2 business days. You will receive a confirmation once your order has been shipped.
Delivery Time
Most orders are delivered within 7 - 10 business days, depending on your location and courier service availability.
Tracking Your Order
A tracking link will be shared via email once your order has been shipped. You may use this link to monitor your delivery in real time.
Shipping Delays
Due to unexpected delays may occur due to courier constraints, weather, or regional issues. While these factors are beyond our control, our team will assist you wherever possible
Incorrect Address Information
Please ensure that your shipping details are accurate at checkout. Jaschua is not responsible for delays or lost parcels due to incorrect or incomplete addresses.
If the shipping address provided is incomplete or incorrect, your order will be placed on hold until the correct details are supplied. This ensures accurate and timely delivery.
Delivery Attempts
If a delivery attempt is missed, the courier may make up to 3 reattempts. Parcels that remain unclaimed and are returned to us may incur additional shipping charges for reshipment.
Support
For any order or shipping concerns, please contact us via our Contact page. Our team will be happy to assist you.