Terms & Conditions

Welcome to Jaschua. By accessing or making a purchase from our store, you agree to the following Terms & Conditions.
Please read them carefully before using our services.

1. Overview

Jaschua is a Christian clothing brand offering faith-based apparel and accessories. These Terms govern your use of our website, products, and services. By using our site, you acknowledge that you understand, accept, and agree to be bound by these Terms.

2. Eligibility

By placing an order with Jaschua, you confirm that:

You are at least 18 years old.
All details provided during order placement are accurate and complete.

3. Product Information

We strive to provide accurate descriptions, sizing details, and product images.
Colors may slightly vary due to screen settings, lighting, or manufacturing variations.
All designs, graphics, and content are the intellectual property of Jaschua.
Jaschua reserves the right to update product information at any time without notice.

4. Order Placement

All orders at Jaschua are manually placed and processed.
Once you submit your order request, we confirm it through email before processing.
Processing begins only after payment confirmation.
Please ensure all order details (name, size, address, contact number) are correct at the time of placing the order.

5. Pricing & Payments

All prices are listed in INR (₹).
Prices may change without prior notice.
Payments are accepted exclusively through Razorpay.
Razorpay supports UPI, credit/debit cards, net banking, and popular wallets.
Orders are processed only after successful payment.
Jaschua does not store or handle any sensitive payment information.

6. Shipping & Delivery

We deliver across India through trusted courier partners.
Estimated delivery time is 7 – 10 business days, depending on your location.
Delivery timelines may vary due to external factors such as weather, courier delays, or local restrictions.
Tracking details are shared once the shipment is dispatched.

7. Returns, Replacements & Refunds

Since every order is manually processed and created specifically for each customer:

No returns or refunds are accepted for size issues, change of mind, or incorrect details entered by the customer.

Replacements are only provided in the following cases:

Damaged product received
Incorrect item delivered
Defective printing or manufacturing issues

Replacement requests must be reported within 24 hours of delivery, with clear photos and order proof. Final approval for replacement is at the discretion of Jaschua.

8. Order Cancellation

Orders can be canceled within 24 hours of placing the order.
Once processing begins, cancellations are not possible.
If payment was made and cancellation is requested within the allowed time, the amount will be refunded via the same payment method.

9. Intellectual Property

All logos, artwork, graphics, photographs, designs, and text are the exclusive property of Jaschua. Unauthorized reproduction, modification, resale, or distribution is strictly prohibited.

10. Limitation of Liability

Jaschua is not responsible for delays caused by courier partners, unforeseen events, or customer-provided errors.
We are not liable for indirect, incidental, or consequential damages related to product use.